http://www.businessbraggerblog.com Tue, 19 Jul 2016 15:17:46 +0000 en-US hourly 1 https://wordpress.org/?v=4.4.10 Taking Your Company’s Social Media to the Next Level http://www.businessbraggerblog.com/taking-your-companys-social-media-to-the-next-level/ Wed, 22 Jun 2016 17:00:09 +0000 http://www.businessbraggerblog.com/?p=667

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You’ve set up your Facebook page and Twitter account. You’ve made a few posts and asked your friends to like and follow you. This goes on for a few months and no business comes in, so you clearly now know social is not going to work for your company – you feel it’s a waste of time and give it up.

A few months later, you hire an intern from the local college who claims to know social media because they are taking a class. So you decide to “turn back on” your company’s social media efforts and give it another shot, because – hey – this intern is young, uses social media daily in their personal life and so they must know everything there is to know about building a brand and business on social media… right?

In fact, this intern is so young and super amazing, why don’t you hand over your entire marketing campaign to them with no guidance and see how many sales they can drive? It will be great experience for them to work on an already established business with a reputation years old.

Of course that was a joke. We certainly don’t suggest you doing any of the latter.

This scenario is a common scenario we run into often. Countless business owners turn over the brands social media to the first person who comes along claiming to “get it”.

We understand, you’re great at running your business and this “new” – and by new I mean the 15 year old marketing style is just not your thing. In fact, you don’t even have a Facebook account, right?

When potential clients come to me with this scenario claiming that social media will just simply not work for their business because their 17 year old niece or intern couldn’t make sales appear after a year of running their social media, I simply agree.

Consider, it’s taken me 8 years of experience to have solutions that work and a team with years of experience to execute ideas, campaigns and create effective strategies. How could an intern still in school possibly know how to run ads, grow a network organically, create compelling content that gets readers to take action, monitor and track sales, change direction when needed if the strategy isn’t working, provide reports and analytics, all while managing the pages daily?

If that sounds a little overwhelming and complicated, good. That’s because it is.

Let’s get back to the situation. Now you’re frustrated – You have 100 likes on Facebook of friends and family, no business and your intern sits on Facebook chat all day claiming to be working, but really she’s talking to her friends and before you know it 5 o’clock rolls around and she’s out the door. You claim once again this social media fad just simply doesn’t work for your business, so now you let your pages sit with no updates and no management.

Customer A, who is young and into trends, wants to do business with your company. This customer loves what you have to offer, but wants to check you out a little more online. Your website is out of date, your social media has sat for months with no updates and the phone number online doesn’t even work. Needless to say, that’s poor online reputation for your company, and customer A ultimately decided to go with the “other company”. Customer A never tells you this directly, of course, so you go on thinking social has no impact to your company.

This situation is more common than not. Seven years ago, I was told social media was a fad – “Just watch, this Facebook thing will be gone in 10 years. You’ll see.” And now Facebook gets more hits than Google. Yet we still turn the reigns over to teenagers who are more interested in posting pics in their bikini than the reputation you’ve spent the last several years building.

Would you send this same intern to a high level business networking event without someone who has experience and networking skill with them? Then why do you send them to the front lines of your online brand every day?

It’s time to take your social media to the next level. It’s time to remove the limiting belief that social media is a fad, and start replacing it with thoughts of how do I make this work for my company. Unless, of course, you’d like to be out of business in the next decade.

Social media is not a thing of the future, it is the NOW.

There are a lot of moving parts to social media management. From strategy to growth of the network to content development custom to each platform to managing the community to running Ads to monitoring and tracking the ROI of the campaign. It can be confusing to someone who doesn’t know what they are doing.

I advise clients when they are thinking about hiring in-house, it’s tricky. If you don’t know anything about social media, then how do you know what to look for in an employee? How do you know if they are doing their job?

We have a team of people who specialize in different areas of social media. From my experience, those who love content aren’t always the person who loves building the community and neither of those personality types normally like the analytics part. I personally love the strategy and ideas part, but I don’t enjoy actually creating the content or running the ads. Social media is so robust now, it really takes a team of people to ensure positive results.

If your just looking for someone to make a few posts a week for your company, then certainly it’s with hiring someone in-house. However, if you want positive results quickly with a team of people who bring ideas to the table and who execute efficiently to build a return on the social media campaign, we suggest you take a look at hiring an agency who specializes in this form of marketing. It will be more cost effective in the long run, and a team of people could cost less than hiring one full-time person in-house.Online-networking

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Social Media is like Networking http://www.businessbraggerblog.com/social-media-is-like-networking/ Mon, 20 Jun 2016 17:00:14 +0000 http://www.businessbraggerblog.com/?p=659

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Many small business owners are still wondering what social media marketing really is, and are unsure of how to utilize it for their business and what to post when they do finally make the plunge to get on a social media platform.

Social media is simple: It’s word of mouth marketing in the online sphere.

If you have a great company and reputation, then it should effortlessly reflect on your social media channels as customers will love you there too. However, if you’re a lousy company with a reputation for poor customer service, your social media will reflect that too. I like to refer to social media marketing like networking.

A dear friend and I were sitting around talking one day about social media. He phrased it perfectly after sitting and listening to me ramble on keywords like engagement and followers for hours. He looked me in the eye with excitement and said, “I’ve got it! I now know what you do!”

With equal excitement, I looked back and eagerly said, “I’m all ears, do tell!”

What came out of his mouth next was a beautiful symphony of lyrics that explains social media marketing to those who don’t yet “get it”.

It’s like networking he said…

Imagine you go to a networking event. There are different types of networkers who attend these events, those who attend the event and stand in the corner, never talking to anyone and who leave upset because they didn’t make any connections and received no new business from the event. These social media pages are companies who create a page on every platform, invite their friends and family, never post anything to the page, and then complain that they get little business from their social media efforts.

Then there are the ones who go to the networking event, run around the room handing everyone a business card – never making a real connection with anyone – eat a bite, and leave. They would call the event a bust because they didn’t make any new connections or receive business from it. They keep bouncing around from event to event with the same results. On social media, these are the companies who set their pages up and typically only post about themselves. Their content contains sales post after sales post about their services – and why they are so great and amazing – and yet they wonder why no one is purchasing from them.

Then you have the ones who go to the event, slam a few drinks to get their courage up and then verbally vomit all over everyone, making an ass of themselves and their company. Leaving the event not really remembering what happened or who they talked to and of course in return getting zero new business from their efforts. These are the companies who have no strategy with their social media. They post whenever they feel like it, with no clear direction, of course they don’t get any business from their social media either.

With eyes lit up, he continued, “Then there is the professional networker.”

The kind that are smooth, know exactly what they want and show up to the event with the intention of meeting select key people that they can build a relationship with. They know who they want to meet, they ask for introductions, they stand and talk to those people when they are introduced asking pointed questions that less to great conversations. When they get home, they follow up with those people and continue building the relationship with them over time.

This can be compared to a company with a clear social media direction. This is the company who hires a professional to manage their platform. They show up to the “digital networking event” every day, at the right time, saying the right thing with the intent to build a relationship over time that leads to business whether short term or long term.

Brilliant, I thought! Anyone who has ever in their professional career attended a networking event, can relate to each type of “networker” outlined in this explanation.

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Is Your Company Personable or a Stick in the Mud? http://www.businessbraggerblog.com/is-your-company-personable-or-a-stick-in-the-mud/ Fri, 17 Jun 2016 17:00:13 +0000 http://www.businessbraggerblog.com/?p=652

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Just like how every person has a personality type, every company has a unique personality and culture. The culture at Business Bragger is to go above and beyond the services we’ve been hired for and to always remain positive, supportive and encouraging to each other.

On our team calls we kick it off by talking about what have we done for ourselves lately. Have you exercised, taken time for yourself to have fun, are you eating healthy? Those are the questions I ask the team before we ever go into client account updates and assignments. As a leader it’s important to me to encourage my team daily, so I find quotes online and send them via text or email to start the day. I motivate them by sharing the 4 mile run I just completed and ask about their exercise routines. If they feel stressed or overwhelmed, we walk through some breathing exercises and find a solution to whatever it is they are feeling stressed about. This culture is important to me as a CEO.

What’s your company’s personality? Are you a health-conscious company? Are you fun? Is the owner of your company funny and likes to tell jokes? If so, let it shine through in your marketing!

Social media marketing is the perfect place to allow your company culture to be amplified and recognized through your posts and content. You certainly don’t want this to be the only thing you post about, but we encourage making it a once a week or once every other week post. If you are a local, small company with service people in the field, showcase your employees on the page so customers feel like they already know who they’re working with before they arrive.

Do you have a customer service department? Pick out a few top qualities each rep possesses and make a single post highlighting their skills and talents.

Is your CEO a thought-leader? Show them off! Create a monthly blog from the CEO with their thought leadership. This allows clients and prospects to become apart of the vision of the company and feel more comfortable with choosing your company as the partner they want to work with.

In a tough industry? Be the information provider – the credible resource that expands your prospects awareness and education. This positions your company as the credible expert in the industry conveying trust and a sense of security in working with you.

Is your CEO funny? Create posts around hashtags like #FunnyFriday and get fun quotes from the CEO or funny graphics about the industry to post once a week and lighten the mood for your clients.

Be who you really are online – in a professional manner of course. People love to see companies think outside of the box!

Remember the reason why people are online – to gather information and knowledge, share fun things with their friends and conduct relevant trending articles and research. To capture the audience you want to do business with you have to think outside the box, and create content that’s unique and different than just making some posts each week – and hoping for the best result. Showcase who you are and why your customers should do business with you.

Don’t be a stick in the mud with the same old, boring posts. Have some fun, be a resource and think outside of the box! Let your company’s personality shine through, both in the office and online!

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The Stalker, the Lurker, and the Influencer http://www.businessbraggerblog.com/the-stalker-the-lurker-and-the-influencer/ Wed, 15 Jun 2016 16:26:23 +0000 http://www.businessbraggerblog.com/?p=643

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A guy walks into a bar…

Just kidding! He’s surfing Facebook in the comfort of his pajamas at home. He comes across funny posts, news, articles about sex and photos of his friends families.

He reads every posts he comes across, he checks out every picture within his friends list – in detail might I add – carefully reading the sentences word for word, but he never comments, likes or shares anything. In fact, if you went to his personal Facebook profile, there likely little on his page except a occasional profile picture update and possibly an article or two. But, once he’s done surfing the endless posts on his news feed, he goes to a website from one of the articles he read and purchases a whopping $400 product off the site.

First, what type of social media user would you classify him as?

Secondly, how do you as a company brand know that you’ve reached him?

He didn’t come from a link you posted, he didn’t click an Ad or go through a referral link.

Want the “Bragger Answer”?

We’d classify him as a lurker. These types of individuals typically have a “c” type personality according to disc personality profiling. They are the types that you’d never know existed on social media platforms, until they see you in person and regurgitate the last six months of your life to you. You’d think, Wow! Bizarre that this person has been paying attention to all my posts, but never interacting with them!

Lurkers are a very common type of social media user, yet the hardest to detect. Why? Well because you never really know they exist unless they want you to – whether it be an in-person conversation with a friend or a website purchase.

As a company/brand, how do you know what type of information is reaching these individuals and what moves them along the funnel to make a purchase?

They will literally study your posts for months, look at your pages often, criticize everything you post, know all there is to know about the products or services you are selling and then make a purchase. Sometimes the outcast is small, sometimes it is large. They are often loyal and repeat customers. They will take the conversation offline, and talk about your brand to their family and friends.

So how do you know you’re really reaching them? This is where a mixed content strategy comes into play. A dose of information, a touch of sales posts, and some interactive/entertaining posts go a long way to keep this type of social user engaged.

The influencer personality is easy to identify on social networking. They are vocal about what brands they like, and are typically early adopters with an influence over their circle of friends – however large or small it might be. People trust their opinions and advice. They offer reviews, they like and comment on posts that appeal to them, and they will share select posts to their network. They are typically outgoing in real life and tend to be the life of the party wherever they go. These are the types of users you want to have carrying your brand/company’s message often because their advice is trusted.

The stalker is fairly easy to identify as well (and no we aren’t talking about the real life, spooky stalker type). We are strictly speaking to the behavior they exhibit online. The stalker is typically fairly easy to identify as well. They will literally like every single post you make on your page. They comment on everything and they will share it no matter what it’s about. They aren’t as calculated as the lurker and don’t have the influence over their network as the influencer, mainly because they post everything so their network has “tuned them out”. They tend to not be as loyal of a customer and jump from brand to brand, not making as many purchases as the lurker or influencer.

As a brand/company, it’s essential to understand your audience and their behavior types. Tune into online and offline conversations, purchase behaviors, and the metrics within your social media campaigns. For more insights on buyer behavior and reaching multiple online personality types, follow us on the Business Bragger Blog.

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Dating via Social Media http://www.businessbraggerblog.com/dating-via-social-media/ Tue, 09 Feb 2016 17:00:33 +0000 http://www.businessbraggerblog.com/?p=627

Continue reading »]]> Photoshop or no photoshop? What angle best suits your selfie? What should I caption

this? Swipe right if you wanna get to know each other.

OMG SHE JUST “LIKED” MY PICTURE.

Dating via social media through a conscious creators eyes—or should I say

thumbs?

First thing is first: Nurture Yourself

We must establish a respectful and nurturing intention, through all aspects we endure

through life. Nothing is different, when working through social media. Respect and care for your

body [whatever that means to you!]. Style your profile authentically to your passions and

purposes, but always in an optimistic fashion. The Universe has access to your Facebook

account, believe it or not. Post what you are proud of. Post what you love about yourself and

that will be magnified.

Project your goodness and goodness is what will be. Release your insecurities and

worries [not via social media…like Yoga or buy a Vent journal or something]. You will attract

positive and sustainable connections through positively perception projecting.

Imagine all of the doors are open to you via social media, because in actuality—they are.

Your imagination, interests, and wonderful ideas are to be honored and expressed! The

vibration you create is what you will attract, and to strategically attract what your heart most

desires, you must be honest with your heart first.

If you are new to conscious social media dating or networking, have patience with the

growth process. You are worthy of desirable connections, simply continue to honor and nurture

yourself and your abundance of positive attributes. The more you honor your strengths, the

stronger they will grow, and the more they will be admired. Focus on your positive attributes and

others will do the same. Utilize social media to shower others with authentic love and healing,

and that is what you will receive in return.

Visualize and feel the connection your heart desires to attract—feel that heart-to-heart

connection. Discover what you intend to allow into your social media platform.

Intention! Intention! Intention!

Devote your social media projections to what ignites your joy. Your inner self will feel

loved and well-cared for, therefore investing assertively into the energy you are creating. When

potential connectors approach your platform, they will immediately feel your beautiful light

vibration and instantly be attracted to it.

Release ego-pattern perfectionism. Be discerning with the energies that you permit into

your platform, for low-frequency carriers will alter your social media magnitude. If a low-

frequency carrier sneaks into your space, focus on raising your vibration: meditate, take a walk

in nature, journal about your hearts desires.

Let Go

Release the urge to force connections into occurring—such actions push against the

universal flow of love and abundance, as well as creating frustrations and blockages. Let go of

anything undesirable and trust the universe is on your side for your greatest good.

Release the urge to appear perfect, and replace that space with enjoyment and

fearlessness. Understand that riding your joy will always manifest your best connections.

Revamp your social media platforms, so that they adequately measure the type of

relationships you desire to attract. It never hurts to integrate romantic songs or blush colors that

inspire compassionate connecting.

 

Your answers reside within your creativity and playfulness, so get inspired and

have fun! You are worthy of love and understanding, so give it to yourself first.

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